Frequently Asked Question's!
How can I place an order?
A: Simply browse our website, add products to your cart, and proceed to checkout. Follow the instructions to complete your purchase.
Do you offer nationwide delivery?
A: Yes, we deliver all across Pakistan.
How long does delivery take?
A: Delivery typically takes 3-5 business days for most locations. Remote areas may take longer.
How can I track my order?
A: Once your order is shipped, you will receive a tracking number via email or SMS.
What are the shipping charges?
A: Shipping charges vary based on location and order size. Charges will be calculated at checkout.
What is your return policy?
A: You can return a product within 7 days of receiving it if it is defective, damaged, or incorrect.
How do I request a return?
A: Contact our support team at [sales@gearsgo.pk] with your order details and issue.
When will I receive my refund?
A: Refunds are processed within 5-7 business days after approval.
Do your products come with a warranty?
A: Yes, some products include a manufacturer warranty. Check the product page for details.
How do I claim a warranty?
A: Contact our customer service with your order details and warranty claim request.
What payment methods do you accept?
A: We accept Cash on Delivery (COD), Bank Transfers, and online payments via credit/debit cards.
Is my payment information secure?
A: Yes, we use secure encryption to protect your payment data.
Do you have a physical store?
A: No, we are an online store only.
How can I contact customer support?
A: You can reach us via email at [sales@gearsgo.pk] or call us at [+92 304 4742158].
Do you offer discounts or promotions?
A: Yes, we frequently run promotions. Follow us on social media for updates.